Terms & Conditions

Last Updated: March 2026

These Terms & Conditions apply to the following SEHI websites: gosehi.com, northeastbattery.com, tristatebattery.com, masterbattery.com, and batterymenllc.com.

1. General

By accessing or using our websites or placing an order, you agree to these Terms. We reserve the right to modify these Terms at any time.

2. Orders & Acceptance

  • All orders are subject to acceptance.
  • We reserve the right to cancel or refuse any order.
  • Pricing and availability may change without notice.

3. Pricing & Payment

  • Prices are listed in U.S. Dollars.
  • B2B accounts follow separate credit agreements.
  • Past due balances may incur finance charges.

4. Shipping & Delivery

  • Delivery times are estimates only.
  • Risk of loss transfers upon shipment unless otherwise agreed.
  • Freight terms vary by order type.

5. Returns & Warranty

  • Returns require prior authorization.
  • Some items may be non-returnable.
  • Manufacturer warranties apply where applicable.

6. Core Charges

Certain battery products include refundable core charges. Core returns must comply with environmental regulations.

7. Limitation of Liability

SEHI shall not be liable for indirect or consequential damages. Liability shall not exceed the purchase price of the product.

8. Product Use & Compliance

  • Customers are responsible for proper installation and maintenance.
  • Customers must comply with all applicable laws.
  • Batteries must be handled and disposed of properly.

9. Intellectual Property

All website content is property of Stored Energy Holdings, Inc. and may not be used without permission.

10. SMS Messaging Terms

By providing your mobile phone number and opting in to receive messages, you consent to receive SMS text messages from Stored Energy Holdings Inc. regarding account updates, order notifications, customer support responses, and service-related communications.

  • Message Frequency: Message frequency may vary.
  • Message & Data Rates: Standard message and data rates may apply.

Opt-In

Consent to receive SMS messages is obtained prior to sending messages. Subscribers may receive a confirmation message upon opting in.

Opt-Out

You may opt out of SMS messages at any time by replying STOP. After opting out, you will receive a confirmation message and will no longer receive messages.

Help

For assistance, reply HELP or contact us at 1-800-441-8824.

For more information on how we collect and use personal information, please see our Privacy Policy.

11. Governing Law

These Terms are governed by the laws of the State of Massachusetts.

12. Dispute Resolution

Disputes shall first be addressed through good faith negotiation. If unresolved, disputes may proceed through arbitration or court in the governing state.

13. Account Suspension

We reserve the right to suspend accounts for non-payment, fraud, or violation of these Terms.

14. Entire Agreement

These Terms constitute the entire agreement between the customer and Stored Energy Holdings, Inc.